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You will own parts of larger or complex programs and may also own a smaller training need end to end. You will need to deliver results in a fast paced and ambiguous environment, invent and simplify to develop new solutions, earn trust of stakeholders and insist on highest standards to make learning easy and engaging for our employees. As an Instructional Designer you will be responsible to design, develop and evaluate training to provide a great learning experience to a global audience. We are a team of passionate learning professionals innovating to build people skills. The Retail Business Service (RBS) Training team builds people capabilities to deliver great customer experience. The team s primary role is to create and enhance retail selection on the worldwide Amazon online catalog and reduce defects. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. Retail Business Services (RBS) is an integral part of Amazon online product lifecycle and buying operations. Be available to provide support to various activities of the company as guided.Collaborate and coordinate with internal teams within the company to fulfil your responsibilities.
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Take feedback from the data analytics team, surveys and market research to understand the success of the developed communication solutions and quickly modify/update the communications.Prioritise and manage multiple projects within design specifications.Ensure projects are completed with high quality and on schedule.Take end-to-end responsibility from concept to delivery.Testing the production across all platforms before delivery.Design, create, improve and deliver appealing solutions while ensuring consistency in design and communication across all delivery platforms.Study design briefs and determine requirements.Work with cross-functional teams to take ideas and briefs and interpret them to help conceptualise and design creative, valuable and effective communications solutions and designs.